{"id":987500995,"date":"2025-06-26T11:07:21","date_gmt":"2025-06-26T16:07:21","guid":{"rendered":"https:\/\/ministeriopublico.gob.pa\/instituto\/?p=987500995"},"modified":"2025-06-26T11:07:21","modified_gmt":"2025-06-26T16:07:21","slug":"realizan-seminario-sobre-la-atencion-al-publico-y-acceso-a-la-justicia","status":"publish","type":"post","link":"https:\/\/ministeriopublico.gob.pa\/instituto\/noticias\/realizan-seminario-sobre-la-atencion-al-publico-y-acceso-a-la-justicia\/","title":{"rendered":"Realizan seminario sobre la atenci\u00f3n al p\u00fablico y acceso a la justicia"},"content":{"rendered":"<style type=\"text\/css\">\n#foogallery-gallery-987500997 .fg-image { width: 640px; }<\/style>\n\t\t\t<div class=\"foogallery foogallery-container foogallery-image-viewer foogallery-link-image foogallery-lightbox-foogallery fg-center fg-image-viewer fg-ready fg-light fg-border-thin fg-shadow-outline fg-loading-default fg-loaded-fade-in fg-caption-hover fg-hover-fade fg-hover-zoom\" id=\"foogallery-gallery-987500997\" data-foogallery=\"{&quot;item&quot;:{&quot;showCaptionTitle&quot;:true,&quot;showCaptionDescription&quot;:true},&quot;lazy&quot;:true,&quot;template&quot;:{&quot;loop&quot;:true}}\" data-foogallery-lightbox=\"{&quot;thumbs&quot;:&quot;bottom&quot;,&quot;thumbsCaptions&quot;:false,&quot;thumbsBestFit&quot;:false,&quot;thumbsSmall&quot;:false,&quot;thumbsCaptionsAlign&quot;:&quot;default&quot;,&quot;info&quot;:&quot;bottom&quot;,&quot;infoVisible&quot;:true,&quot;infoOverlay&quot;:true,&quot;infoAlign&quot;:&quot;default&quot;,&quot;transition&quot;:&quot;fade&quot;,&quot;hoverButtons&quot;:false,&quot;fitMedia&quot;:false,&quot;noScrollbars&quot;:true,&quot;preserveButtonSpace&quot;:true,&quot;buttons&quot;:{&quot;fullscreen&quot;:true,&quot;info&quot;:true,&quot;thumbs&quot;:false},&quot;video&quot;:{&quot;autoPlay&quot;:true}}\" style=\"--fg-title-line-clamp: 0; --fg-description-line-clamp: 0;\" >\n\t<div class=\"fiv-inner\">\n\t\t<div class=\"fiv-inner-container\">\n\t\t\t<div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a href=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia2-1.jpg\" data-attachment-id=\"987501000\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"360\" class=\"skip-lazy fg-image\" data-src-fg=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/cache\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia2-1\/1825496052.jpg\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22640%22%20height%3D%22360%22%20viewBox%3D%220%200%20640%20360%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a href=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia3-scaled.jpg\" data-attachment-id=\"987500999\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" width=\"640\" height=\"360\" class=\"skip-lazy fg-image\" data-src-fg=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/cache\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia3-scaled\/3173849199.jpg\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22640%22%20height%3D%22360%22%20viewBox%3D%220%200%20640%20360%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a href=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia2-scaled.jpg\" data-attachment-id=\"987500998\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" width=\"640\" height=\"360\" class=\"skip-lazy fg-image\" data-src-fg=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/cache\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia2-scaled\/4090413539.jpg\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22640%22%20height%3D%22360%22%20viewBox%3D%220%200%20640%20360%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div><div class=\"fg-item fg-type-image fg-idle\"><figure class=\"fg-item-inner\"><a href=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia-1.jpg\" data-attachment-id=\"987501001\" data-type=\"image\" class=\"fg-thumb\"><span class=\"fg-image-wrap\"><img decoding=\"async\" width=\"640\" height=\"360\" class=\"skip-lazy fg-image\" data-src-fg=\"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-content\/uploads\/cache\/2025\/06\/seminario-atencion-al-publico-y-acceso-a-la-justicia-1\/2381003053.jpg\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22640%22%20height%3D%22360%22%20viewBox%3D%220%200%20640%20360%22%3E%3C%2Fsvg%3E\" loading=\"eager\"><\/span><span class=\"fg-image-overlay\"><\/span><\/a><\/figure><div class=\"fg-loader\"><\/div><\/div>\t\t<\/div>\n\t\t<div class=\"fiv-ctrls\">\n\t\t\t<button type=\"button\" class=\"fiv-prev\" title=\"Anterior\"><span>Anterior<\/span><\/button>\n\t\t\t<label class=\"fiv-count\"><span class=\"fiv-count-current\">1<\/span>de<span class=\"fiv-count-total\">4<\/span><\/label>\n\t\t\t<button type=\"button\" class=\"fiv-next\" title=\"Siguiente\"><span>Siguiente<\/span><\/button>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<p>El Instituto Superior de Formaci\u00f3n de Fiscales del Ministerio P\u00fablico, Dra. Clara Gonz\u00e1lez de Behringer, organiz\u00f3 r\u00e9plica del seminario Atenci\u00f3n al P\u00fablico y Acceso a la Justicia, con el objetivo de contribuir con el desarrollo de las habilidades y conocimientos necesarios de los funcionarios de la instituci\u00f3n para ofrecer una atenci\u00f3n eficiente, respetuosa y profesional, asegurando as\u00ed el cumplimiento de los mejores est\u00e1ndares en la materia.<\/p>\n<p>El contenido del curso incluy\u00f3, entre otros temas, manejo de t\u00e9cnicas de comunicaci\u00f3n eficaces, autocontrol ante posibles situaciones conflictivas, el derecho de acceso a la justicia y aplicaci\u00f3n en el \u00e1mbito interno del Derecho Internacional de los Derechos Humanos.<\/p>\n<p>Este curso se dict\u00f3 en la modalidad presencial y pudieron participar funcionarios tanto de la Fiscal\u00eda Metropolitana como de la Fiscal\u00eda Regional de San Miguelito, que atienden usuarios de los servicios institucionales.<\/p>\n<p>Por otro lado, el equipo de facilitadores que intervino en esta capacitaci\u00f3n, con el uso de diversas estrategias did\u00e1cticas incluyendo talleres y ejercicios simulados de atenci\u00f3n, llev\u00f3 a los participantes a reflexionar acerca de c\u00f3mo enfrentar\u00edan una situaci\u00f3n conflictiva. De igual manera, se resalt\u00f3 la importancia de que cada funcionario valore su rol en el engranaje del Ministerio P\u00fablico como pieza fundamental para una atenci\u00f3n de calidad.<\/p>\n<p>La actividad cont\u00f3 con la participaci\u00f3n de la Jefa de la Oficina de Atenci\u00f3n Ciudadana del Ministerio P\u00fablico, Zuleika Viquez, quien destac\u00f3 la importancia de los conceptos del respeto y la honestidad en cuanto a la atenci\u00f3n al usuario, as\u00ed como la \u00e9tica y los valores de probidad y dignidad humana.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El Instituto Superior de Formaci\u00f3n de Fiscales del Ministerio P\u00fablico, Dra. Clara Gonz\u00e1lez de Behringer, organiz\u00f3 r\u00e9plica del seminario Atenci\u00f3n al P\u00fablico y Acceso a la Justicia, con el objetivo de contribuir con el desarrollo de las habilidades y conocimientos necesarios de los funcionarios de la instituci\u00f3n para ofrecer una atenci\u00f3n eficiente, respetuosa y profesional, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":987501000,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-987500995","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"acf":[],"_links":{"self":[{"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/posts\/987500995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/comments?post=987500995"}],"version-history":[{"count":2,"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/posts\/987500995\/revisions"}],"predecessor-version":[{"id":987501002,"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/posts\/987500995\/revisions\/987501002"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/media\/987501000"}],"wp:attachment":[{"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/media?parent=987500995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/categories?post=987500995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ministeriopublico.gob.pa\/instituto\/wp-json\/wp\/v2\/tags?post=987500995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}